Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs. This includes communicating in a professional manner while utilizing all available resources and technology in service to both internal and external customers. The Customer Experience Professional must be a self-starter, able to manage their time effectively and deliver effective, customer-centric support across multiple channels of...

Are you a Masters in Sales? Do you have a great personality and love working with people? Look no further, apply for our Sales Agent Role TODAY!   Limited positions available...   Our...

This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients. CSAs respond to inbound customer inquiries, use ofcloud-based tools to navigate customer accounts, research and review policies, and clearly communicate effective and helpful solutions.

Our Support Specialist assists all clients in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help them resolve any issues they may have with their account or to educate them on how to optimize their accounts effectively to reach their hiring goals.

Are you passionate about Skincare, Haircare, Nailcare or Make up?   This is an exciting opportunity to pioneer as Guest Services Specialist for our Beauty Services and Retail Client.   Guest Support Specialists (Full Time/Permanent) are compassionate problem solvers with a love of beauty and a passion for helping and educating.  They provide exceptional support via phone and chat interactions using multiple tools and resources. This vital position requires a detail-orientated advocate who will assist customers in expediting orders and correcting post-sale issues.  Specialists communicate with customers...

Work at Site This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.  

Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class customer service skills. The primary focus of this position will be delivered as a technical expert of relevant information and resolution to our Client’s customers via phone, regarding claims and warranties for various appliance items.

Be in the first batch of this Fun and Exciting New Campaign! Join us as a Sales Associate for our Graphic Design Account!   Our Sales Associates are dedicated to our customers, serving as experts in our product offerings, services, and identifying customer needs. They are on the front lines of meeting and exceeding our customers' expectations. By deeply understanding each customer's unique goals, a successful Sales Associate will partner with them to create apparel they'll cherish and position our Client as their lifelong apparel provider.

The Team Manager is responsible for supporting, coaching, developing and supervising a group of Customer Service Agents in an inbound call center environment. The supervisor position is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance management and appraisal of work groups in accordance with the organization’s policies and applicable legal requirements.  Supervisors will perform related work as required.  

IBEX is looking for an IT Security Analyst – GCSO (Sec Ops). To protect IBEX infrastructure from emerging threats and help organization in achieving its business objectives. This position acts as member of Security Operations team and must have strong concepts of threat hunting and incident response. This position will coordinate with other IT teams and actively perform log analysis, dashboard monitoring and security incident escalations/investigations and vulnerability assessments.

The Team Manager is responsible for supporting, coaching, developing and supervising a group of Customer Service Agents in an inbound call center environment. The supervisor position is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance management and appraisal of work groups in accordance with the organization’s policies and applicable legal requirements.  Supervisors will perform related work as required.