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Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs. This includes communicating in a professional manner while utilizing all available resources and technology in service to both internal and external customers. The Customer Experience Professional must be a self-starter, able to manage their time effectively and deliver effective, customer-centric support across multiple channels of...
This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.
CSAs respond to inbound customer inquiries, use ofcloud-based tools to navigate customer accounts, research and review policies, and clearly communicate effective and helpful solutions.
Are you an organized and energetic individual with excellent communication skills that can provide an elevated level of customer support to our user base?
If your answer is Yes! We have a career opportunity for you.
Our Support Specialists will be responsible for working internally throughout the organization to ensure our users are cared for with white glove treatment. The ideal candidate should be able to work flexible hours and have the ability to excel in a fast paced and ever-changing environment.
Our Support Specialist assists all clients in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help them resolve any issues they may have with their account or to educate them on how to optimize their accounts effectively to reach their hiring goals.
Our Claims Agents deliver relevant information and resolution to our client’s customers via phone, regarding claims and warranties for various electronic devices and appliances.
Our Sales agents provide world-class customer service representatives over the phone, to prospective customers in an effort to convert each contact into sales.
Work at Site
This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.
Our Support Specialist assists all internal Reps. in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients mainly by phone and email to help them resolve any issues they may have with their account or to educate them on how to optimize their accounts effectively to reach their hiring goals.
Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They
have a call center or workflow-oriented background, and world-class customer service skills.
The primary focus of this position will be delivered as a technical expert of relevant information and
resolution to our Client’s customers via phone, regarding claims and warranties for various appliance
items.
Now hiring Advanced Technical Support Associates to join our software and device support team. Help customers get connected to their smart home devices, resolve customer and product issues. If you have prior experience technical support agent, this may be a great fit for you. We are looking tech-savvy individuals with world-class customer service skills who want to expand their skillset and grow with a fast-paced team providing excellent customer service to our customers. You will be an integral part of support and service delivery to our customers.
Advanced Technical Support Associates will also have opportunities to provide -via phone and/or remote-desktop-product and connectivity resolutions...
The Sr. Client Services Manager will serve as the primary point of contact for the Client and is responsible for the successful and profitable operation of all programs assigned including management of Client expectations and goals as stated in the SOW.