IBEX Global

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Location JM-Greater Portmore, St. Catherine
ID 2025-19155
Are you an organized and energetic individual with excellent communication skills that can provide an elevated level of customer support to our user base? If your answer is Yes! We have a career opportunity for you. Our Support Specialists will be responsible for working internally throughout the organization to ensure our users are cared for with white glove treatment. The ideal candidate should be able to work flexible hours and have the ability to excel in a fast paced and ever-changing environment.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2022-4810
Our Support Specialist assists all clients in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help them resolve any issues they may have with their account or to educate them on how to optimize their accounts effectively to reach their hiring goals.
Job Family
Operations
Employment Status
Regular
Location JM-Drax Hall, St. Ann
ID 2021-2538
This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2023-12072
Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs. This includes communicating in a professional manner while utilizing all available resources and technology in service to both internal and external customers. The Customer Experience Professional must be a self-starter, able to manage their time effectively and deliver effective, customer-centric support across multiple channels of communication (i.e., phone, email, chat, and text) while supporting all contact center programs.   The individual in this role must be receptive to this feedback and willing to hone skills...
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2021-2544
Our Claims Agents deliver relevant information and resolution to our client’s customers via phone, regarding claims and warranties for various electronic devices and appliances.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2021-2541
Our Sales agents provide world-class customer service representatives over the phone, to prospective customers in an effort to convert each contact into sales.
Job Family
Operations
Employment Status
Regular
Location JM-Kingston
ID 2021-2536
Work at Site This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.  
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2022-7760
Our Support Specialist assists all internal Reps. in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients mainly by phone and email to help them resolve any issues they may have with their account or to educate them on how to optimize their accounts effectively to reach their hiring goals.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2023-8644
Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class customer service skills. The primary focus of this position will be delivered as a technical expert of relevant information and resolution to our Client’s customers via phone, regarding claims and warranties for various appliance items.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2023-12354
Be in the first batch of this Fun and Exciting New Campaign! Join us as a Sales Associate for our Graphic Design Account!   Our Sales Associates are dedicated to our customers, serving as experts in our product offerings, services, and identifying customer needs. They are on the front lines of meeting and exceeding our customers' expectations. By deeply understanding each customer's unique goals, a successful Sales Associate will partner with them to create apparel they'll cherish and position our Client as their lifelong apparel provider.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2023-12040
Join us as a Customer Satisfaction Associate for our Graphic Design Account!   Our Satisfaction Associates are the front lines of our customer-focused and innovative company. This role is central to ensuring our customers receive high-quality custom apparel and products. We seek individuals with a passion to understand our customers and build long term relationships, the ability to navigate new ideas and processes with an open mind, and the desire to partner with our internal teams supporting the expansion of our business.  
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2024-14787
Now hiring Advanced Technical Support Associates to join our software and device support team. Help customers get connected to their smart home devices, resolve customer and product issues. If you have prior experience technical support agent, this may be a great fit for you. We are looking tech-savvy individuals with world-class customer service skills who want to expand their skillset and grow with a fast-paced team providing excellent customer service to our customers. You will be an integral part of support and service delivery to our customers.    Advanced Technical Support Associates will also have opportunities to provide -via phone and/or remote-desktop-product and connectivity resolutions...
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2025-19066
This is Work On Site is IBEX Global Campus Site - Jamaica and on a Day shift schedule.    We are a high-growth startup backed by private equity seeking an experienced Financial Analyst to join our dynamic team. As we scale operations and pursue strategic growth initiatives, you'll play a crucial role in shaping our financial strategy and supporting data-driven decision making across the organization. This is an incredible opportunity for someone that can hit the ground running with a company that believes in providing our employees with everything they need to develop in their careers and obtain true work/life balance.
Job Family
Finance
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2025-18614
  The Client Services Director is responsible for a full range of business activities and client relationship management in support of one or more clients. He or she will be accountable for overall account strategy and revenue generating activities; identifying and presenting continuous improvement recommendations. This position will ensure that client needs are met on an ongoing basis with a high level of client satisfaction while adhering to current client contractual commitments.
Job Family
Client Services
Employment Status
Regular