IBEX Global

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Location JM-Greater Portmore, St. Catherine
ID 2021-2521
Customer Service Agents will handle inbound telephone calls for customer who are reporting an auto or property claim at first notice of loss.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2022-4810
Our Support Specialist assists all clients in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help them resolve any issues they may have with their account or to educate them on how to optimize their accounts effectively to reach their hiring goals.
Job Family
Operations
Employment Status
Regular
Location JM-Drax Hall, St. Ann
ID 2021-2538
This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.
Job Family
Operations
Employment Status
Regular
Location JM-Drax Hall, St. Ann
ID 2022-5001
Reservations Agents are required to effectively use reservations sales techniques to close hotel reservations in a multi-skilled environment. The primary skill set involves sales offerings to customers seeking lodging accommodations. Agents are expected to conduct customer interactions in a professional and efficient manner, which reflects our corporate standard for outstanding hospitality. To provide our customers with optimal service, schedule realignments will occur throughout the year.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2023-12072
Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs. This includes communicating in a professional manner while utilizing all available resources and technology in service to both internal and external customers. The Customer Experience Professional must be a self-starter, able to manage their time effectively and deliver effective, customer-centric support across multiple channels of communication (i.e., phone, email, chat, and text) while supporting all contact center programs.   The individual in this role must be receptive to this feedback and willing to hone skills...
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2021-2544
Our Claims Agents deliver relevant information and resolution to our client’s customers via phone, regarding claims and warranties for various electronic devices and appliances.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2021-2541
Our Sales agents provide world-class customer service representatives over the phone, to prospective customers in an effort to convert each contact into sales.
Job Family
Operations
Employment Status
Regular
Location JM-Kingston
ID 2021-2536
Work at Site This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.  
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2022-7760
Our Support Specialist assists all internal Reps. in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients mainly by phone and email to help them resolve any issues they may have with their account or to educate them on how to optimize their accounts effectively to reach their hiring goals.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2023-8644
Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class customer service skills. The primary focus of this position will be delivered as a technical expert of relevant information and resolution to our Client’s customers via phone, regarding claims and warranties for various appliance items.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2023-12354
Be in the first batch of this Fun and Exciting New Campaign! Join us as a Sales Associate for our Graphic Design Account!   Our Sales Associates are dedicated to our customers, serving as experts in our product offerings, services, and identifying customer needs. They are on the front lines of meeting and exceeding our customers' expectations. By deeply understanding each customer's unique goals, a successful Sales Associate will partner with them to create apparel they'll cherish and position our Client as their lifelong apparel provider.
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2023-12040
Join us as a Customer Satisfaction Associate for our Graphic Design Account!   Our Satisfaction Associates are the front lines of our customer-focused and innovative company. This role is central to ensuring our customers receive high-quality custom apparel and products. We seek individuals with a passion to understand our customers and build long term relationships, the ability to navigate new ideas and processes with an open mind, and the desire to partner with our internal teams supporting the expansion of our business.  
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2024-14787
Now hiring Advanced Technical Support Associates to join our software and device support team. Help customers get connected to their smart home devices, resolve customer and product issues. If you have prior experience technical support agent, this may be a great fit for you. We are looking tech-savvy individuals with world-class customer service skills who want to expand their skillset and grow with a fast-paced team providing excellent customer service to our customers. You will be an integral part of support and service delivery to our customers.    Advanced Technical Support Associates will also have opportunities to provide -via phone and/or remote-desktop-product and connectivity resolutions...
Job Family
Operations
Employment Status
Regular
Location JM-Greater Portmore, St. Catherine
ID 2024-17578
The Facilities Coordinator is responsible for coordinating aspects of the maintenance, repair, upkeep and general facilities supervision to include sanitation of the assigned Facility or Facilities within the IBEX GLOBAL organization.
Job Family
Facilities Management
Employment Status
Regular