Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs. This includes communicating in a professional manner while utilizing all available resources and technology in service to both internal and external customers. The Customer Experience Professional must be a self-starter, able to manage their time effectively and deliver effective, customer-centric support across multiple channels of...

NOW HIRING BILINGUAL SALES AGENTS!   If you speak Spanish and English we want you. Visit us at our Portmore location Monday to Friday from 8:30AM - 3:00PM to start your career with us.  

Are you a Masters in Sales? Do you have a great personality and love working with people? Look no further, apply for our Sales Agent Role TODAY!   Limited positions available...   Our...

This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients. CSAs respond to inbound customer inquiries, use ofcloud-based tools to navigate customer accounts, research and review policies, and clearly communicate effective and helpful solutions.

Our Support Specialist assists all clients in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help them resolve any issues they may have with their account or to educate them on how to optimize their accounts effectively to reach their hiring goals.

Work at Site This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.  

The Team Manager is responsible for supporting, coaching, developing and supervising a group of Customer Service Agents in an inbound call center environment. The supervisor position is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance management and appraisal of work groups in accordance with the organization’s policies and applicable legal requirements.  Supervisors will perform related work as required.  

The Team Manager is responsible for supporting, coaching, developing and supervising a group of Customer Service Agents in an inbound call center environment. The supervisor position is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance management and appraisal of work groups in accordance with the organization’s policies and applicable legal requirements.  Supervisors will perform related work as required.

The Digital Recruitment Coordinator will be responsible for managing and executing social media strategies for ibex on all active social media platforms. This role involves creating engaging content, maintaining social media interactions, and analyzing performance metrics to drive successful hiring initiatives.