Consent Form: Data Collection and Processing Agreement
For Jamaican Data Subjects Under the Jamaican Data Protection Act, 2020
To: All Employees, Customers, and Other Data Subjects in Jamaica
From: Ibex – Human Resources and Compliance & Risk Management Department
Date: October 15, 2024
Subject: Consent for Data Collection and Processing in Compliance with the Jamaican Data Protection Act, 2020
As part of Ibex’s commitment to complying with the Jamaican Data Protection Act, 2020 (“JDPA”), Ibex (“we” or “our”) kindly ask for the undersigned’s (“you” or “your”)consent to collect, process, and store your personal data. The following form outlines the key aspects of data collection and your rights as a data subject.
1. Purpose of Data Collection
We collect your personal data for legitimate business purposes, including but not limited to:
- Providing services or products requested
- Supporting employment and human resources functions (if applicable)
- Communicating with you for business or marketing purposes (with your consent)
- Complying with legal, regulatory, and contractual obligations
2. Types of Data Collected
The personal data we may collect includes:
- Name, address, and contact information
- Identification details (e.g., TRN, driver’s license, passport)
- Employment-related information (for employees or contractors)
- Financial information (if applicable)
- IP addresses and online usage data
- Genetic data or biometric data;
- Filiation, racial, or ethnic origin;
- Political opinions, philosophical beliefs, religious beliefs, or other beliefs of a similar nature;
- Membership in any trade union;
- Physical or mental health or condition;
- Marital Status and/or Gender; or
- The alleged commission of any offense by the data subject or any proceedings for any offense alleged to have been committed by the data subject.
We collect only the data necessary for the specific purposes outlined above.
If you have questions about whether the provision of Sensitive Personal Data to Ibex is, or may be, necessary or appropriate for purposes, please contact Ibex at dataprivacyoffice@ibex.co.
3. Legal Basis for Processing
The JDPA requires a lawful basis for data processing. We rely on the following:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate interests
4. Your Rights Under the JDPA
You have the following rights under the JDPA:
- Right to access your personal data
- Right to correct inaccurate or incomplete data
- Right to erasure (deletion) of your data where applicable
- Right to restrict or object to certain data processing activities
- Right to data portability
To exercise these rights, and if you have questions or comments about our administration of your
Personal Data, you can contact us via email at dataprivacyoffice@ibex.co; calling us at 1-855915-2285; or through your Ibex.ONE account, if you’re an employee of ibex. Ibex Employees may also ask our Human Resources department for a written request form.
5. Data Sharing
Your personal data may be shared with trusted third-party service providers or regulatory authorities as required by law. These parties are bound by confidentiality and data protection agreements.
6. Data Security
We implement strict security measures to protect your personal data from unauthorized access, loss, or disclosure. Your data will only be retained as long as necessary for the purposes for which it was collected or as required by law.
7. Withdrawal of Consent
You have the right to withdraw your consent at any time by contacting us at
DataPrivacyOffice@ibex.co. Withdrawal of consent does not affect the lawfulness of data processing conducted prior to withdrawal.
8. Changes to Data Processing Practices
We may update our data processing practices reflecting legal requirements or operational changes. We will notify you of any significant changes that may impact your data or rights.
Consent and Acknowledgement
By proceeding, you confirm that you:
- Have read and understood this consent form and the purposes for which your personal data will be collected and processed.
- Acknowledge your rights as a data subject under the JDPA.
- Voluntarily agree to the collection, processing, and storage of your personal data as outlined in this consent form.
If you do not consent, or if you have any questions, please contact our Data Protection Officer at DataPrivacyOffice@ibex.co.
Contact Information:
Ibex Global Jamaica Limited on behalf of itself, its parent and its affiliates (collectively “Ibex”)
Data Protection Officer: Sandra Fernandez
Email: DataPrivacyOffice@ibex.co