The Network Engineer is responsible for designing, implementing, maintaining, and
troubleshooting the organization's computer networks, including configuring network devices,
monitoring performance, ensuring network security, and resolving connectivity issues, requiring
expertise in hardware, software, and protocols to optimize network functionality.

• Responsible for delivering enhanced customer experience for IBEX clients leveraging in IBEX
Genesys platform.
• Experienced in WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS,
Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers
• Troubleshoot & Provide Tier-1/2/3 support in order to diagnose and resolve escalated issues
that may cause Service Degradation or Interruption in the Connectivity of Data Center, DR,
Regional Hubs and All branches
• Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, FortiGate), Security
products/practices – ACLs, Firewalls, VPN, etc.
• Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of
NMS/Syslog monitoring, alerting, and escalations
• Knowledge of wireless access controllers and access points
• Intermediate knowledge of network systems designs principles and standards
• Excellent written and oral communication skills, including the ability to articulate project
level presentations to business sponsors
• Strong troubleshooting and critical thinking skills to resolve complex problems
• Ability to draft and document designs and standards
• Project experience implementing core infrastructure, networking and cloud-based services
for business teams or consumers
• Familiar with 24x7 operational and rotational NOC-based shifts

• 3+ years of Experience in relevant field
• Master or Bachelor degree in computer science or engineering
• CCNA, CCNP or equivalent (certified) is preferred